tak77 Privacy Policy
Protecting your personal information is our priority — this document describes in detail how tak77 manages your data.
Introduction & Scope
The organization operating the tak77 platform (referred to hereinafter as "we", "our", or "tak77") makes clear through this privacy policy how we collect, process, store, and protect the personal information of users of our website and services (referred to hereinafter as "user" or "you").
This policy applies to all tak77 products and services — including our website, mobile applications (if any), casino games, sports betting, slots, live casino, and other interactive services. By using our platform, you consent to the terms of this privacy policy.
This policy should be read alongside tak77's Terms & Conditions and Responsible Gaming policy. In the event of any conflict, this privacy policy shall apply.
We believe that the privacy of personal information is a fundamental right. That is why we always strive to provide the highest level of protection for our users' data and to manage it with full transparency.
Information We Collect
tak77 collects various types of information in order to provide its services. This information comes from two main sources: (a) information you provide directly, and (b) information collected automatically.
2.1 Information You Provide Directly
Information you provide when registering an account and using our services:
- Full name, date of birth, and nationality
- Email address and mobile number
- Current address and postal code
- National ID card or passport details for identity verification
- Financial information: bKash, Nagad, Rocket, or bank account details (for processing transactions)
- Messages and information provided in support chat
- Data from surveys or feedback forms filled in voluntarily
2.2 Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device type
- Browser name and version
- Pages visited and session duration
- Game play history and betting patterns
- Login time and date
- Data collected through cookies and similar technologies
Important: We never store your full payment card number or PIN. During payment processing, only the transaction reference number and amount are recorded.
Purpose of Collection & Legal Basis
The purposes for which tak77 collects and processes information are described in detail below. We do not collect any information without your consent and use it only for the stated purposes.
3.1 Service Delivery & Operations
- Creating and managing accounts
- Processing deposits and withdrawals (via bKash, Nagad, Rocket, and bank transfer)
- Providing gaming services, bonuses, and promotions
- Verifying user identity
3.2 Security & Fraud Prevention
- Preventing unauthorized access and account hacking
- Detecting suspicious transactions
- Complying with anti-money laundering (AML) obligations
- Managing the account verification (KYC) process
3.3 Customer Service & Communication
- Providing support via 24/7 live chat and email
- Resolving technical issues
- Sending important account updates and notifications
- Handling user feedback and complaints
3.4 Service Improvement
- Analyzing and improving the user experience
- Planning new games and services
- Identifying and fixing technical issues on the platform
tak77 never sells your information to third parties for advertising purposes.
Data Storage & Security
tak77 applies industry-standard technical and administrative measures to keep your personal information secure. All data stored on our servers and databases is protected using SSL/TLS encryption technology.
4.1 Technical Security Measures
- All data transfers secured with 256-bit SSL encryption
- Sensitive information stored in databases is encrypted
- Firewall and intrusion detection systems
- Regular security audits and vulnerability assessments
- Two-Factor Authentication (Two-Factor Authentication) available
4.2 Data Retention Period
We retain your information only for as long as necessary. Generally:
- Active account data: for the full duration the account remains active
- Transaction data: for the period required by legal obligations
- Closed account data: from the date of closure until legal obligations are fulfilled
- Support chat records: for a defined period after the issue is resolved
Administrative safeguards: Only authorized staff may access your information when there is a legitimate reason to do so. All staff work under strict confidentiality agreements and receive regular data protection training.
Sharing Information with Third Parties
tak77 never sells your personal information or transfers it to advertisers. However, in certain specific circumstances, limited information may be shared with trusted third parties.
5.1 Circumstances in Which Information Is Shared
- Payment processors: Only the information necessary to complete transactions with bKash, Nagad, Rocket, and banking partners
- Technology providers: Contracted technology partners for platform operations (such as game providers)
- Law enforcement agencies: In the case of a lawful legal order or judicial process
- Fraud prevention: To relevant authorities for investigation of suspicious activity
5.2 Third-Party Responsibilities
When sharing information, tak77 ensures that the relevant third party:
- Maintains equivalent data protection standards
- Is contractually bound to use the information only for the specified purpose
- Will delete the information appropriately once its use is complete
- Will be held accountable if they breach our privacy standards
Cookies & Tracking Technologies
tak77 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us improve the quality of our services.
6.1 Types of Cookies We Use
- Essential cookies: Indispensable for the core functionality of the platform — maintaining login sessions, ensuring security
- Functional cookies: Remembering your preferences and settings — language preference, theme, etc.
- Analytical cookies: For understanding how the platform is being used — page visits, session data
6.2 Cookie Controls
You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work properly. Cookie management methods vary by browser — this option is generally found in the browser's "Settings" or "Privacy" section.
tak77 does not use third-party tracking pixels or cross-site tracking. All our analytics are limited to our own platform only.
Your Rights
As a tak77 user, you enjoy the following rights regarding your personal information. To exercise these rights, you may contact our support team at any time.
7.1 Right of Access
You may find out at any time what information we hold about you. Our support team will provide a copy of your stored information upon request.
7.2 Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from account settings; otherwise, please contact the support team.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes — particularly in the case of marketing communications. All our marketing emails include an "unsubscribe" option.
7.5 Data Portability
You can request your information in a structured, machine-readable format that you can use elsewhere.
How to Exercise Your Rights: To exercise any of the above rights, email us at [email protected] or contact us through our 24/7 live chat. We will verify your identity and respond in a timely manner.
Protection of Minors
tak77 strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect any personal information from minors.
Age verification is mandatory during the registration process. If we find that a minor is using our platform, we will immediately close that account and delete all associated information.
If a parent or legal guardian suspects that their child is using our platform, please contact us immediately at [email protected]. We will investigate the matter and take prompt action.
Section 09
Changes to This Policy
tak77 reserves the right to update this privacy policy from time to time. Changes to this policy may occur due to changes in applicable law, the introduction of new services, or technological improvements.
In the case of significant changes, we will:
- Publish a notice on the website
- Notify registered users by email
- Update the "Last Updated" date at the top of the policy
Continued use of the platform after changes are published will be considered your agreement to the new policy. If you do not agree, the option to close your account remains available at any time.
Section 10
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. tak77's dedicated support team is always ready to assist you.
Email: [email protected]
Live Chat: Available 24/7 — log in at the tak77 Login page to start a chat
Language: Support is available in both Bengali and English
We will try to respond as quickly as possible after receiving your request. For complex privacy matters that require legal review, it may take a little more time, but we will always keep you informed of the progress.